Truly Effective
Why would a print shop even consider changing its consumables
supplier? After all, the press operators have come to know the
quality of their inks, coatings and blankets inside out. Having
said that there are a number of good reasons to make a change. Four
printing specialists from three countries tell us why they decided
to switch to Saphira consumables from Heidelberg.
Meinders & Elstermann GmbH & Co. KG, Belm, Germany
Artur Benz, Technical Manag er Offset Production
Meinders & Elstermann is a high-end business with six
presses and 41 printing units that handles up to 18,000 sheets an
hour in three shifts. The 140 employees of this mid-sized
commercial print shop process some 6,613 tons (6,000 metric tons)
of paper a year. Production is mainly in 3B format and ranges from
lavishly finished catalogs and brochures to flyers, business
stationery and single-color price lists.
Artur Benz is the technical manager for offset production. He
is responsible for ensuring that all six presses from Heidelberg
run smoothly around the clock and deliver maximum quality. Yet this
is exactly where problems occurred time and again a good year ago.
"In particular, we regularly experienced quality deviations and
coordination problems for dual-coating applications on our
Speedmaster XL 105 sixcolor press," says Benz. At the time,
Meinders & Elstermann was using consumables from various
manufacturers. "The products in themselves were perfectly okay. But
when there were problems and a supplier changed something in the
coating, inks or primer, suddenly the adhesion or gloss no longer
worked. The process simply wasn't stable." To get these problems
under control, Benz decided to try Saphira consumables. "We carried
out a production test using low-wax inks, primer, UV gloss coating,
Spot UV 115 coating plate and Saphira washup rolls, and all our
problems were solved instantly. This in itself was extremely good."
However, another factor was crucial for Benz in his decision
to switch. "We can now have a single supplier for the entire
process. This is particularly useful for dual-coating applications,
where maximum quality is critical," he explains. "This means that,
if problems occur, I have only one contact, who can then provide me
with reliable and prompt support. I benefit from experienced
service staff who know not only the Saphira products but also the
presses and how all the components interact right down to the last
detail. They either resolve the problem on-site or tell me what
needs to be done with the ventilation or dryer - and that gets
results!"
Benz uses only Saphira consumables on the Speedmaster SM 52
five-color press with Anicolor. These include blankets and HKS,
Pantone and other inks. "This is precisely where we benefit from
fully matched products that harmonize perfectly with Anicolor
technology and that we can rely on completely."
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