The American Dream
555 Harbor Boulevard, Belmont, California. This is the address
of one of the most unconventional print shops in the US: Moquin
Press. The company's business model is as unusual as the career
path of its founder - Greg Moquin - or is it really just
"typical American"? Imagine, if you can: a flood of
orders without any customers, two Speedmaster XL 105s and sunny
California.
Greg Moquin is someone who doesn't give up, someone who
fights. He is someone who did not set out to start his own print
shop, but then climbed the ladder from "garage printer"
to owner of a business with 90 employees just outside beautiful San
Francisco. A true "Made in the USA" success story - and this
despite a career start which was anything but promising. At his
first job in an acquaintance's processing company, Greg was
literally first given the "dirty work to do: mopping the
floors, cleaning and taking out the garbage, - all day, every
day." But Greg was ambitious. Little by little, he acquired
the knowledge of a machine operator and made his way to the next
rung of his career ladder: he became an "unskilled
worker".
With hindsight, one of the driving factors in his career was,
quite honestly, a lack of money, the businessman readily admits,
"Life in the San Francisco area is very expensive. And the
position as an unskilled worker was not well-paid." Thus the
young Moquin soon began looking around for another job. Eventually
he found a position at a print shop which offered him a higher
hourly wage. For the first time, Greg was actually trained on
running equipment - the company's printing machines - and he
discovered that he really enjoyed the work.
Printing in the garage
He was still not making enough money to pay the bills
including the mortgage on his house. To make a little extra money,
he decided to buy a used printing press with the goal of restoring
it and selling it and pocketing the profit. But life does not
always work according to plan: A realtor friend asked him to print
some business cards and before Greg knew it, the next customer was
waiting on his doorstep so he decided to set up his own business in
the garage behind his house with two used printing presses, a
platen press and a paper cutter. The neighbors, however, were
anything but pleased about Greg's new enterprise. They wanted to
enjoy their peace and quiet in the evening hours and on weekends
instead of having to spend their free time listening to the sounds
of a press humming next door. When the local authorities began to
hound him about the noise, the garage printer eventually moved to a
new building. "It was a little, 400-square-foot
warehouse," he recalls. "It cost one US-Dollar per square
foot." Naturally, this move involved more expenses, so Greg
took on even more orders and proved to be very proficient.
Everything was going smoothly - or so it seemed - until his
day job employer discovered that Greg was moonlighting on the side,
running his own printing business, which they viewed as a conflict
of interest. Needless to say, Greg was given his walking papers.
"I became really desperate and started knocking on the doors
of other small printers with duplicators. I could print work they
couldn't - solids, screens, and halftones on coated paper. I
started getting work from those guys," Greg recalls.
At this point in his career, Greg realized he needed to make
100 US-Dollars (71 Euro) in revenues a week for his livelihood, an
ambitious goal - but he managed it and continued to grow.
"From the start, I handled orders very quickly. If an order
came in on Monday, I delivered it to the customer on Tuesday,"
remembers Greg. And according to him, short delivery times are
still the trademark of Moquin Press today, "We are incredibly
service-oriented. That's one of the reasons why the business is
doing so well."
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